Terms of Service

Effective Date: 01/01/2025

Welcome to K’s Signature Collection! We are committed to providing you with high-quality, handmade candles. By accessing or using our website or purchasing our products, you agree to the following Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using this website, making purchases, or interacting with any part of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our site or make any purchases from us.

2. Product Information

We take great care to ensure the accuracy of all product descriptions, images, and details on our website. However, slight variations in appearance, scent, and size may occur due to the nature of handmade products and natural materials. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of any content on the website.

3. Ordering and Payment

When you place an order with us, you are offering to purchase a product under the terms outlined in these Terms of Service. We reserve the right to accept or decline any order for any reason, including, but not limited to, product availability, pricing errors, or suspected fraud.

*Payment Methods: We accept payments via credit/debit cards, PayPal, checking accounts.

*Pricing: All prices are listed in USD and are subject to change without prior notice. Additional taxes, shipping, and handling fees may apply and will be calculated at checkout.

4. Shipping and Delivery

*Shipping Policy: We currently ship to United States. All orders are processed within 5 business days. Shipping times may vary depending on your location and shipping method chosen.

*Shipping Fees: Shipping fees are calculated based on the weight of the order and the destination. These fees will be displayed during the checkout process.

*Order Tracking: Once your order is shipped, you will receive a tracking number, if applicable, to track your package.

*Shipping Delays: We are not responsible for any delays caused by the shipping carrier, weather conditions, or any other external factors. Please be patient, and contact the carrier directly if there are delays.

5. Returns and Refunds

Due to the handmade nature of our candles, we generally do not accept returns or refunds unless the product is defective or damaged upon arrival.

*Defective or Damaged Items: If you receive a damaged or defective product, please contact us within 3 days of receiving the item with photos of the damage or defect, and we will offer a replacement or store credit.

*Non-defective Products: We do not accept returns for candles that have been used, burned, or opened. Please carefully review your order before purchasing.

6. Allergy and Safety Information

Our candles are made from natural materials, including soy wax, and a variety of essential and fragrance oils. If you have any known allergies to these or any other ingredients, please read our product descriptions carefully.

*Safety Guidelines: Always burn candles in a well-ventilated area. Keep candles away from flammable materials, and never leave a burning candle unattended. Keep out of reach of children and pets.

*Disclaimers: We are not responsible for any accidents or injuries caused by improper use of our products. Please follow all safety instructions provided with each candle.

7. Intellectual Property

All content on our website, including but not limited to text, images, logos, product designs, and trademarks, is the property of K’s Signature Collection and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from our website without our express permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, K’s Signature Collection will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product in question.

9. Privacy Policy

We are committed to protecting your privacy. Any personal information you provide while using our website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Changes to Terms of Service

We may update or modify these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. By continuing to use our website and services after such changes, you accept and agree to the updated Terms of Service.

11. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of state of purchase, without regard to its conflict of law principles. Any disputes related to these Terms of Service shall be resolved exclusively in the courts of state of purchase. 

12. Contact Us

If you have any questions about our Terms of Service or any other aspect of our business, please contact us at:

K’s Signature Collection
Email: kssignaturecollection@gmail.com

By using our website or purchasing products from us, you acknowledge that you have read, understood, and agree to these Terms of Service.